Terms of sale

Last updated: November 6, 2026

These terms apply when you buy a Fairspire Review or a Chatbot Review ("the Review") from Black Odix Technologies LLC, a New Jersey limited liability company ("we", "us"). Fairspire is a brand of Black Odix Technologies LLC. By paying, or by signing an order or invoice that refers to these terms, you ("the Client") accept them on behalf of your business.

What you buy

• Fairspire Review: a review of one decision system (for example a hiring tool, a lending model, or a screening or claims process), based on the outcome data you provide, with a written report of findings and recommendations and documentation to keep on file. Includes one re-check within 60 days of delivery.
• Chatbot Review: a test of one chatbot in the situations described on our site, with a written report of the issues found, the conversations and recommended fixes. Includes one retest after your fixes, within 60 days of delivery.
• Quarterly plans: four Reviews of the same tool or chatbot over twelve months, one per quarter, each with its report.

The scope of each Review is the one described on our site on the day you buy, or in a written order if we agreed one with you.

Prices and payment

Prices are in US dollars and are shown on our site and at checkout. Prices for new purchases can change at any time without notice: the price you pay is the one shown when you buy. One-time Reviews are paid in advance. Quarterly plans are paid yearly in advance. Payments are processed by Stripe or paid by bank transfer against our invoice. Any sales or similar taxes that apply are added at checkout or on the invoice.

Quarterly plans: renewal and cancellation

A quarterly plan runs for twelve months and renews automatically for another twelve months at the then-current price, unless you cancel. You can cancel at any time by writing to sales@blackodix.com; the cancellation takes effect at the end of the paid year, and the Reviews already paid for that year are still delivered. We e-mail you a reminder at least 30 days before each renewal.

What we need from you

• Fairspire Review: aggregate counts per group, in our spreadsheet or as the output of Fairspire run on your own computer. Do not send us names, addresses, candidate records or any other individual data: we do not accept them, and we delete anything we receive by mistake. You are responsible for the accuracy and completeness of the data you provide.
• Chatbot Review: the address of the chatbot and the facts we check its answers against (hours, prices, services, policies). Manipulation, prompt-injection, data-leak and crisis tests are run only with your prior written authorization, signed by someone entitled to give it, and only on the chatbot and environment that authorization names.

We start work once payment and the information above are received. If you have not sent the information within 90 days of payment, we may close the order. The payment then stays as a credit for one Review, which you can use within 12 months of payment. After that, the credit expires and is not refunded.

Delivery

We deliver each report by e-mail as a PDF, and a data file where included, in an end-to-end encrypted message that opens only with a password we give you separately. The secure message stays available for a limited time, so please download the report when you receive it. Delivery dates shown on our site are our usual times from the day we receive complete information, not a guarantee.

Refunds

Because each Review is work done for you, payments are non-refundable once we have started work. If we cannot deliver a Review you paid for, we refund what you paid for it in full. If you were charged by mistake, we refund the extra charge.

Confidentiality and data

We keep your reports, your data and the details of your business confidential, and use them only to deliver the Review. You can also send us your data the same way, in an encrypted message we set up for you. We keep the aggregate data and reports for the re-check period and our records, and delete them on written request unless the law requires us to keep them. We may use anonymized results, combined across many clients and impossible to link back to you or anyone else, to improve our methods; we never publish or share anything that identifies you.

What the Review is

A Review is an independent technical analysis of the data or chatbot you give us, at the time we test it. It is not legal advice, a certification, or the independent bias audit required by NYC Local Law 144. Decisions about your tools, your hiring and your legal obligations remain yours and your counsel's.

Liability

To the fullest extent permitted by law, our total liability for a Review is limited to the amount you paid for it, and we are not liable for indirect, incidental or consequential losses, including lost profits, data or business. Nothing in these terms limits liability that cannot be limited by law.

Changes to these terms

We may update these terms from time to time. The version shown on this page when you buy is the one that applies to that purchase, so please read it before you buy. A new version applies to purchases and renewals made after it is posted, and never to a period you have already paid for.

Governing law and contact

These terms are governed by the laws of the State of New Jersey, USA. Questions: sales@blackodix.com. Black Odix Technologies LLC · 971 US Highway 202N, Ste N, Branchburg, NJ 08876.